News

NatWest gives chatbot Cora a human feel with generative AI

10th November 2023

NatWest is adding generative AI capabilities to its chatbot Cora, giving the intelligent digital assistant…

EU agrees game-changing deal for instant payments

10th November 2023

The European Council and European Parliament have struck a provisional agreement on the mandatory provision…

Banks look to fintechs to stave off threat from Big Tech

10th November 2023

Nearly half of all banks are looking to buy majority stakes in fintechs to fend…

Lloyds draws the blinds on more branches

26th September 2023

Lloyds Banking Group has revealed 35 new branch closures, drawing a line under the provision…

Half of UK payments made using debit cards in 2022 – UK Finance

15th September 2023

UK Finance’s Payments Markets Report shows that during 2022, 50% of all payments in the…

NatWest to shutter 143 branches in 2023

12th July 2023

NatWest Group is to bring the shutters down on a further 36  branches, bringing the…

Majority of countries see ATM recovery post-COVID

29th June 2023

The ATM market has grown in more than half of 180 countries analyzed in RBR’s…

Congress members introduce bills to protect cash

21st June 2023

Dive Brief: Last week, Congress members introduced legislation in the House and Senate to ban…

One in three banking customers still use physical channels for product purchase

1st June 2023

Kearney has published the latest findings of its annual European Retail Banking Radar, which includes a…

Cash: Don’t write it off just yet

27th April 2023

Despite all the hype around a cashless society – and paranoia from conspiracy theorists about…

Lloyds and NatWest close more branches

4th April 2023

Lloyds Banking Group and NatWest are, between them, closing another 80 branches across the UK…

Walmart invests $200m in Indian fintech PhonePe

21st March 2023

Indian mobile payments company PhonePe has secured $200 million in primary capital from US retail…