Let us take the strain
When you outsource your ATMs with us all of the services are within our remit, from asset management, cash forecasting and managing servicing and maintenance through to card scheme sponsorship and business performance management.
Retail-FCL’s ATM outsourcing model allows your ATM estate to be run effectively, bringing greater cost, overhead and general efficiencies. Our infrastructure provides improved functionality, reporting and efficiencies and there are no build costs as the service is already live.
We have decades of ATM outsourcing experts from the ATM industry and have knowledge of countries regulatory requirements, bringing a fully compliant solution. Our experience allows us to optimise the ATM channel, driving the brand and services and create new ATM functionality and services to support present and future client requirements. This can help turn a loss making channel into a profit making business.
Customer Benefits
- Full outsource of all service
- Retail-FCL responsible for compliance, security and
functional roadmap - Hardware managed for enhanced security
- Software managed and secured
- Drives brand and services through ATM channel
- Creates new ATM functionality
- Turn a loss-making channel into a profit
Advantages
- Efficiency across the board, overhead, services and costs
- Tailored to the bank needs & customers requirements
- Client branding and customer experience
- Driving costs down through efficiencies
- Management of scheme rules to drive costs & income
- Long term benefits, making it more profitable to the customer overall
- Greater cash availability for the users, currently operating above 99%
- Simplifies the management process with a single point of contact with SLAs
- Channel aligned with bank strategy
