Why cash matters: UK supermarket shoppers face payment card woes
UK supermarkets Morrisons and The Co-op have suffered payments glitches that have left some customers unable to pay by card and others charged twice.
ACI, which processes payments for both retailers, tells the BBC: “We are working closely with the IT teams at both partners to resolve the problem as quickly as possible. We apologise to shoppers for any inconvenience caused.”
The Co-op says the “intermittent” issue is affecting only a “very small” number of transactions but customers at some stores were told that they could only use cash and self-service checkouts were closed.
Other shoppers have taken to Twitter to say that they have been charged twice:
Shadow economic secretary to the Treasury Pat McFadden says: “This shows the dangers of letting the cash network just wither away as use declines.
“The government promised legislation to secure nationwide access to cash a year ago. It hasn’t been brought forward.”