TSB’s IT problems in the spotlight once more
TSB’s hard-pressed IT staff are in the wars again, racing to fix a glitch that has delayed payments into the accounts of many of its customers.
The bank initially blamed the Department for Work and Pensions and employers as the first flood of complaints from customers trickled in overnight. It is not yet clear how many customers have been left out of pocket by the breakdown, nor how long it will take the rectify the problems.
TSB customers have taken to social media to express their anger at the bank, with many vowing to switch their accounts.