The World Retail Banking Report (WRBR) 2019 from Capgemini and Efma examines the successful customer experience approaches of various innovators and breaks down the challenges faced by retail banks when it comes to customer experience.
View ResourceMachine Learning in UK Financial Services
View ResourceCash is critical to the U.S. economy. Cash maintains an important, even cherished, role within a diverse payments mix. Available here: http://www.cardtronics.com/landing/HealthOfCash.aspx
View ResourceReview on Scotland's access to Cash
View ResourceReview of the future of the UK’s financial system, and what it might mean for the Bank of England’s agenda, toolkit and capabilities over the coming decade.
View ResourceThe BPFI Payments Monitor provides a regular update on the latest payment trends in Ireland. The data is supplied to Banking & Payments Federation Ireland (BPFI) by member institutions and combined with Central Bank of Ireland on credit and debit cards.
View ResourceProvides insightful analysis of the development of new payments ecosystems, which are opening new horizons in payments and transaction banking.
View ResourceThis report looks at six countries: Angola, Morocco, Namibia, Nigeria, South Africa, and Zambia. All of them have a very unique relationship with cash.
View ResourceNumerous examples around the world illustrate how cashless payments are economic propellers... And yet, despite the evidence, there is little sign the world will go cashless anytime soon. Source: https://www.bcg.com/publications/2019/cashless-payments-help-economies-grow.aspx
View ResourceThe Access to Cash Review was commissioned as a response to the rapid decline in cash use, among growing concerns about whether we’re leaving people behind who can’t use or access cash in an increasingly digital society. It has been funded by LINK, the UK’s largest cash network, but is independent from it.
View ResourceA demographically-representative sample of approximately 2,800 individuals participated in the Diary in October 2017. Findings from the 2017 DCPC show: • Cash continues to be the most frequently used payment instrument, representing 30 percent of all transactions and 55 percent of transactions under $10.
View ResourceThe 2018 World Cash Report brings together data from 47 countries across six continents. The report includes relevant data on cash and non-cash payments from the past five years. It has been analysed to look at the past, present, and future of cash in our society. Link to pdf: https://cashessentials.org/app/uploads/2018/07/2018-world-cash-report.pdf
View ResourceIn 2019, we live, work and spend in an ever mobile and always connected economy. No matter what vertical you’re in, payments and the ability for your customers to transact easily - is a crucial new consumer touchpoint.
View ResourceIn Germany 74 percent of all domestics transactions in 2017 happened with cash, especially for purchases under €20.
View ResourceAsia-Pacific is home to almost half of the world’s ATMs, and within this vast region, some countries continue to witness impressive growth, whilst others have started to shrink
View ResourceGlobally, CIC has increased from 4% to 7% annually over the last five years, despite lawmakersʼ support of non-cash transactions according to The World Payments Report 2019. Source: https://www.paymentscardsandmobile.com/cash-still-resilient-to-growing-array-of-digital-alternatives/
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