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Bank Branch Closure

Several retail banks needed to accelerate their branch closure programmes.

Retail-BCG was asked to design a new service.

Scope

Working closely with the retail banks we undertook market research for the following services:

  • Established a new business model for SME deposits
  • Defined the product
  • Launched the product with a fintech partner

Outcome

  • Deployed in 6 months
  • Pressure on branch closure removed