A clear, independent and original thinking analysis to projects

New Bank Platform

A business review was undertaken of an established European bank as there ATM platform was limiting their functions, costs and services.

After extensive market research it was concluded that the platform needed to be re-designed.

Scope

Retail-BCG engaged with the bank and platform provider to redefine and redesign the platform.

Outcome

  • New service model
  • New multi-currency services
  • Better MI
  • Enhanced SLA