News

UBS puts digital clone of chief investment officer in branch

5th July 2018

Wealth management clients visiting a UBS branch in Switzerland will soon be able to get…

Visa and Mastercard near $6.5bn interchange settlement – WSJ

29th June 2018

Visa, Mastercard and some of America’s biggest banks look set to pay merchants around $6.5…

Cash machine fee row heats up

29th June 2018

Consumer champion Which? is calling for regulatory intervention to halt the closure of cash machines…

RBI tires of slow progress by banks in switching off XP-based ATMs

26th June 2018

RBI issues deadline to banks. Retail-BCG can help with  similar issues – contact us for guidance….

TSB testing inadequate ahead of IT migration – IBM report

22nd June 2018

TSB may not have carried out enough testing ahead of its notoriously botched migration to…

Bank of Ireland hit by debit card failure

22nd June 2018

Customers of the bank of Ireland were hit with a debit card glitch on Thursday…

Lloyds blames changing customer behaviour for job cuts

21st June 2018

Lloyds Banking Group is axing another 450 jobs, citing improved productivity and customers going digital….

Visa says 5.2m payments failed during 10 hour outage

20th June 2018

More than five million transactions across Europe failed during Visa’s 10 hour outage earlier this…

Nets to acquire Poland’s Dotpay/eCard

19th June 2018

Denmark’s Nets is to expand into Poland through a EUR73 million acquisition of online payment…

Shoppers offered cash for old unwanted John Lewis clothes even if they are damaged

18th June 2018

Shoppers are being offered cash for old clothes in a trial that will see John…

UK banks closing 60 branches a month

18th June 2018

UK banks are closing 60 branches a month as more consumers move online, according to…

Debit cards overtake cash payments in the UK

18th June 2018

Debit card payments have overtaken cash in the UK for the first time, spurred by…

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