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Caixabank debuts facial recognition ATMs

Caixabank is introducing ATMs that enable customers to withdraw cash using just facial recognition technology at a new 2200 square metre branch in Valencia.

The new ‘all-in-one’ branch brings together teams of advisors from across the business to cater for the needs of individuals, sole traders and business clients.

Staffed by 80 personnel, the branch is also equipped with a full suite of advanced tech, including a 150 square metre immersive screen at the entrance displaying images of natural landscapes to welcome customers in.

The five facial recognition ATMs onsite enable users to make cash withdrawals without using a PIN code. The machines capture an image of the user’s face and validate up to 16,000 control points on it when making transactions.

The branch concept will be tested first in Valencia before being introduced at other locations in Spain, with Barcelona next in line.