Visa says 5.2m payments failed during 10 hour outage

Posted: 20th June 2018

More than five million transactions across Europe failed during Visa’s 10 hour outage earlier this month, but the company’s response has satisfied UK politicians probing the incident.

In a letter responding to questions from the UK’s Treasury Select committee chair Nicky Morgan, Visa’s European boss, Charlotte Hogg, says that 10% of 51.2 million transactions across Europe were affected during the outage, which lasted from 14.35 on 1 June until 00.45 the next day.

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